Privacy Policy

Australian Immigration & Education Network ("we", "us", "our") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information We Collect

To assess your eligibility and prepare and lodge a visa or migration application on your behalf, we may collect personal information such as your contact details, passport and travel history, immigration history, employment and qualification records, relationship and family details, and any supporting documents you provide. We collect this information directly from you, and, where relevant and with your consent, from your employer, education providers, or government departments.

How We Use and Disclose Your Information

We use your personal information to assess your visa options, prepare and lodge your application, communicate with you about your case, and generate invoices and receipts for our services. We only disclose your information where necessary to progress your application or as required by law — for example, to the Department of Home Affairs, visa processing offices, skills assessing authorities, or tribunals directly involved in your matter. We do not sell your personal information or share it with third parties for their own marketing purposes.

Access and Correction

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. If you have any concern about how we have handled your personal information, please contact us first; if you remain unsatisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please reach us at info@aus-migration.com.au or 61 – 422 280 207.