Terms and Conditions

Australian Immigration & Education Network provides its professional consultancy services subject to the following terms and conditions. Clients are advised to read them carefully and, in case of any ambiguity, to contact us before hiring or signing on for the services of Australian Immigration & Education Network.

Please note that when applying for an Australian visa, even some of the most carefully compiled applications can be refused if the visa processing office is not satisfied. With in-depth knowledge of Australian migration law, regulations and policy, and constant awareness of legislative amendments, we lodge decision-ready applications with the visa office to avoid any potential delay in processing. We make sure that the visa application is lodged to the best possible standard in order to obtain a decision in favour of the visa applicant.

Migration agents practising in Australia must be registered with the Migration Agents Registration Authority (MARA). To be registered, an agent must be able to demonstrate a sound knowledge of migration policy and procedure. An agent must practise in accordance with the Code of Conduct, which is endorsed by the relevant Government and has been incorporated into migration law. A visa applicant is, of course, free to lodge an application without a migration agent; however, choosing a registered migration agent helps ensure the visa application is handled in the most professional way. We follow the Code of Conduct when dealing with a visa application. As a registered migration agent, we perform our work to professional standards and ensure our clients' interests are achieved in an efficient and cost-effective manner.

The visa application charges/fees listed under each visa category on this website are subject to change, and applicants must contact either us or the Australian Department of Home Affairs for the exact visa application fee before lodging an application. The Department normally revises visa application fees at the beginning of each financial year, i.e. 1 July each year.

Australian Immigration & Education Network charges different consultation fees for different visa categories. The professional/consultation fee is determined by the nature and complexity of the visa application. Please contact us about consultation charges. Any charges or fees relating to document printing, copying, preparation, attestation, translation, interpretation, courier or postage, medical examination, police clearance, English testing (IELTS), or any other costs incidental to the immigration process are a matter between the applicant and the relevant service provider.

By becoming a client of Australian Immigration & Education Network, the client undertakes to provide all information, materials and relevant documents in support of the visa application as and when required during the application process. The client also confirms that any statement, whether verbal or written, any documents submitted in support of the visa application, and any other communication with the Visa Office, Tribunal, skills assessing authority, State/Territory department, Australian High Commission, or any other relevant department, agency or organisation, is genuine and not misleading, false or tampered with. The client will respond to requests from the Consultant, Visa Office and other relevant authorised bodies in a timely and efficient manner to enable us to process the visa application as quickly as possible. It is very important that the client remains contactable throughout the visa application process, as we or the visa processing office may need to contact them while the application is being processed. In case of a change of circumstances, the client must advise us as soon as possible.

In the event of the agreement being terminated in accordance with the Client Agreement, the Migration Agent will be entitled to be paid all proper disbursements and out-of-pocket expenses incurred on behalf of the client, as well as a pro-rata proportion of the agreed professional fees based on the time devoted to the case up to the time of termination.

Australian Immigration & Education Network can offer no guarantees regarding the outcome of any visa, assessment or sponsorship application, as the final decision is made by the relevant visa officer and/or other competent officers of the Department of Home Affairs and/or other relevant departments. However, we promise to do our best to obtain the desired outcome and endeavour to achieve it in the minimum possible time.

These Terms and Conditions and other information are for guidance only. Australian Immigration & Education Network does not guarantee the accuracy and authenticity of the information provided on this website and is not in any way responsible for its content. For the latest and most current information on visa applications and related procedures, applicants must contact us or the Australian Department of Home Affairs. Australian Immigration & Education Network may vary these terms and conditions at any time, and the varied terms and conditions will then prevail.